The general contact email is unavailable until Wednesday, August 1. 

Here are some resources to help you find the information you need.

We have compiled a list of questions and answers based on the calls and email we receive. You may well find the answer to your question there.

If you prefer to speak to a live customer service agent, call us at 1-800-344-WILD (1-800-344-9453). Agents are available 8 a.m. to 8 p.m. Monday through Friday, except for Federal holidays.

Most programs and facilities in the Service have direct contact information. Here are some of the larger programs:

Ecological Services (for most endangered species questions) 

Migratory Birds 

Federal Duck Stamps (their use, how to buy, and the duck stamp art competition)

Office of Law Enforcement (wildlife crime including poaching and smuggling)

International Affairs (CITES, international wildlife trade, international conservation projects)

Fish and Aquatic Conservation (conserving aquatic species, managing aquatic invasive species invasive species
An invasive species is any plant or animal that has spread or been introduced into a new area where they are, or could, cause harm to the environment, economy, or human, animal, or plant health. Their unwelcome presence can destroy ecosystems and cost millions of dollars.

Learn more about invasive species )

More program contact information is in "Our Organization"

ePermits (general assistance using the ePermits online permitting system)

If you need information about visiting a National Wildlife Refuge, a National Fish Hatchery, or one of our programmatic field offices, you can find our facilities, with information, including contact information, on each facility's website.

If you would still like to send us a message to our general mailbox, we invite you to do so. Just know that we will not be able to respond until at least Wednesday, August 1.