Sheldon National Wildlife Refuge

CAMPGROUND HOST

General Duties

• Perform cleaning and light maintenance work around the campground such as picking up litter, cleaning out fire pits, and cleaning and stocking restroom facilities

• Provide information and explain rules and regulations to visitors

• Distribute maps and brochures to visitors

• Perform emergency assistance to the best of your ability and keep a first aid kit on hand

• Keep refuge staff informed of any problems

• May work in the visitors center

• Perform other duties as appropriate

EXPECTATIONS

• Hosts will be scheduled for at least 32 hours of service time per week for a minimum 4 days per week. The schedule will be determined by the Visitor Services Manager working with the Host. By the nature of the position, Hosts will often find themselves working independently of supervisory personnel. Couples may divide the 32 hours of service time per week between the two people.

• Tact, diplomacy, and courtesy shall be exercised at all times in dealing with other visitors, staff and the public.

• Hosts will report all disturbances or inappropriate conduct of visitors to refuge staff. Hosts shall not attempt to discipline or apprehend any park violators. Hosts are in the role of being an educator, not an enforcer, of refuge rules.

• All Hosts should conduct themselves in an orderly manner so as not to disrupt other visiting public. No alcoholic beverages shall be consumed while performing Host functions; nor shall the evidence of alcohol previously consumed be evident during the Host’s scheduled service time.

• The Visitor Services Manager should be contacted and given advance notice of absence whenever possible.

• Hosts are to wear the provided shirt and/or hat provided when completing assigned tasks and when acting in a public relations capacity on behalf of the USFWS.

• The Visitor Services Manager should be contacted and given advance notice of absence whenever possible.