Community Connections Academy

Target Audience:

 We welcome applicants from all Service employees at all levels in the agency, in all Service programs (e.g., Coastal Program, Ecological Services, Fish and Aquatic Conservation, International Affairs, IRTM, Migratory Birds, Office of Communication, Office of Conservation Investment, Office of Law Enforcement, Partners Program, Refuges, Science Applications)

• GS 5-15 and equivalent WG positions
• Field supervisors; project leaders; hatchery and refuge managers, fish and wildlife biologists, recovery and listing biologists; law enforcement officers; administrative professionals; maintenance professionals; communication, education, and outreach professionals; and others who interact with the public, on or off Service lands.

Summary and Objectives:

The Community Connections Academy (CCA) serves as a training platform for building effective relationships with communities while demonstrating respect, integrity, collaboration, innovation, and stewardship. It prioritizes practice sessions that support applying the Standards of Excellence in the work we do as an agency. By intertwining theory with practical application and skill-building, the CCA aims to raise effectiveness and confidence in implementing the Standards, facilitating participants’ growth as proactive community asset. Ultimately, Service employees who participate will strengthen their communication, interpersonal, and collaboration skills, enabling them to foster trusting, innovative relationships with internal and external communities.

Upon completion of this course, participants will be able to:

• Create a safe space for open dialogue.
• Communicate more effectively with culturally diverse groups and partners.
• Gather facts and challenge assumptions using curiosity-driven inquiry.
• Employ reflective listening to communicate a comprehensive and precise understanding of what another person has expressed.
• Facilitate power-sharing both internally and with external groups and partners.
• Model trust-building behaviors that promote respect, equity, and collaboration.

How to Apply:  Please talk with your supervisor to put forth your name for consideration. Supervisors, please email sandy_spakoff@fws.gov or laurie_heupel@fws.gov to nominate staff; copy your employee on the email.  The supervisory nomination process ends July 27, 2024, or when the course fills.

Competency Addressed: 

Diversity and Inclusion - Intermediate, Partnering - Intermediate, Decision Making - Intermediate, Creativity and Innovation - Intermediate, Interpersonal Skills - Intermediate, Human Factors - Intermediate