USFWS Foundations: Discover Your Service!


Target Audience:  

All permanent employees hired into two-grade interval positions must complete this course during their first year on the job (preferably after being in the Service for at least three months). 

Summary and Objectives: 

The main focus of this course is to provide skills for working with others to accomplish the mission of the Service. The course provides an introduction to public service and the FWS organization, an overview of FWS related legislated mandates, FWS and conservation history, and foundations in valuing diversity, communication, conflict resolution and group dynamics. 

Upon completion of this course, participants will be able to:  

  • Apply the skills for working successfully with others, inside or outside the organization, to accomplish the FWS mission.  

Competency Addressed:  

Customer Service - Organizational Awareness - Awareness, Continual Learning - Awareness, Teamwork - Awareness, Professionalism - Awareness, Leveraging Diversity - Awareness, Self Awareness - Awareness, Interpersonal Skills - Awareness


Course Short Name
Course Type
Training Tuition Cost
28.0 hours
Training Credit Hours
Semester Hours

Questions and Registration

Upcoming Sessions of this Course

Session date and time
Location Classroom
Shepherdstown, WV

Session Contact

Session date and time
Location Classroom
Shepherdstown, WV

Session Contact


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